Terms of Use & Privacy Policy
Introduction
These Terms of Use ("Terms") govern your access to and use of the websites, services, and applications provided by Globebyte Limited ("Globebyte," "we," "us," or "our"), a company registered in England and Wales under company number 02665340, with its registered office at 137-139 High Street, Beckenham, London, England, BR3 1AG.
Our services are designed for business-to-business use. By accessing or using our services, you confirm that you are acting on behalf of an organisation, not as an individual consumer.
1. Definitions
"Globebyte" means Globebyte Limited, operating from 41 London Road, Reigate, RH2 9RJ, United Kingdom.
"User" means any individual or entity accessing or using our services.
"Services" means the websites, SaaS platforms, APIs, and related tools operated by Globebyte.
"Personal Data" has the meaning given in the UK GDPR.
2. Acceptance and Changes
By using our services, you accept these Terms. We may update them from time to time. Continued use after changes constitutes acceptance of the updated Terms.
3. Eligibility and User Accounts
Our services are intended for business use by organisations. Users must be at least 18 years of age. You are responsible for maintaining the security of your account credentials.
4. Our Services
We provide AI-powered assessment, tutoring, and integration services. Our services are provided "as is" and should not be relied upon as the sole basis for any decision. Where an Enterprise SLA exists, its terms take precedence over these general Terms.
5. Acceptable Use
You agree not to use our services for any unlawful purpose, to transmit harmful code, or to interfere with the operation of our platforms. User Content must meet reasonable standards of accuracy and legality.
6. User Content and Intellectual Property
The following are registered trademarks of Globebyte Limited: "Globebyte," "D2BE," "STUART," "Relationships Work," "Assess for Learning," "Tutor for Learning," "Actions for Learning," "Experience for Learning," and "Data for Learning."
You retain ownership of content you submit through our services. By submitting content, you grant us a limited licence to process it as necessary to provide the services.
7. Privacy Policy
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data we collect: Contact information, account details, payment information, and marketing preferences.
How we use it: To provide services, improve our platforms, communicate with you, and comply with legal obligations.
Marketing: We use Salesforce for marketing communications. You may opt out at any time.
Sub-processors: We use Amazon Web Services (AWS) and Microsoft Azure for hosting and data processing.
For privacy enquiries, contact us at hello@globebyte.com.
8. Data and Content in SaaS Services
Your data may be hosted in US or EU regions, using AWS and Azure infrastructure. Data residency options are available for enterprise customers.
9. Disclaimers and Limitation of Liability
To the maximum extent permitted by law, our aggregate liability shall not exceed the greater of GBP 1,000 or the fees paid by you in the six months preceding the claim.
10. Suspension, Termination and Cancellation
We may suspend or terminate your access if you breach these Terms. For cancellation enquiries, contact hello@globebyte.com.
11. Third-Party Links and Services
Our services may contain links to third-party websites. We are not responsible for their content or practices.
12. Electronic Communications
By using our services, you consent to receive communications from us electronically.
13. Miscellaneous
These Terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact: hello@globebyte.com
Globebyte Limited, 41 London Road, Reigate, RH2 9RJ, United Kingdom